A Touch Of The Past Presents: Our Customer Service Policy

DOLLMAKER

DOLL MAKER

DOLLMAKERS

DOLL HOUSES

DOLLHOUSES

DOLL HOUSE

DOLLHOUSE

MINITURES

MINIATURES

MINIATURE DOLL HOUSES

MINIATURE DOLLHOUSES

A TOUCH OF THE PAST

"OLD FASHIONED SERVICE WITH A SMILE"

Customer Service

CONTACTING US

You may always contact us by completing our "Contact Form" or at the following:

A Touch of the Past

17517 Berwick Turnpike

Gillett, PA 16925-9167

Phone: 570.596.3563

GUARANTEE

A Touch of the Past/Atopdoll.com is dedicated to bringing you quality items at the best prices, and we stand behind our products 100 percent. 100 % Satisfaction guaranteed. If, for any reason, you are not completely satisfied with your order from A Touch of the Past/Atopdoll.com, simply return it to us within 30 days. We are more than happy to exchange it or provide you with a credit or refund.

RETURN POLICY

At A Touch of the Past/Atopdoll.com, your satisfaction is guaranteed. If, for any reason, you are not completely satisfied with your order, simply return it to us within 30 days of purchase. We are more than happy to exchange it or provide you with a credit or refund.

PRICE GUARANTEE

At point of sale we will match any national advertised printed mass circulation prices on the same in-stock items/offers. Just show us the published price, and we'll match it with a A Touch of the Past credit good for anything else we sell. Vendor below-cost or special price promos excluded.

ITEMS MARKED AS "SOLD"

Items marked as sold, including dolls, doll houses may be marked as sold items, if noted, we have permission and they may be reproduced on request. Custom houses takes approximately 3 to 4 months to complete. To order these items, all that is required is 1/3 deposit, to start order process (not refundable) with a second 1/3 payment due in two months and the final payment with shipping or a delivery fee at time of completion. In order to start the order and construction process, simply click on "Add To Shopping Cart" button and the first 1/3 deposit will be added to your PayPal Shopping Cart. You may also elect to send us an email regarding your CUSTOM ORDER. We'll contact you regarding your order to confirm future payment schedule, delivery, special instructions, clothing, paint, decals, etc.

ERRORS OR OMISSIONS

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, A Touch of the Past shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. A Touch of the Past shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, A Touch of the Past shall immediately issue a credit to your credit card account in the amount of the charge.

Updated On: 12/01/08